Caro White Intensive Care Lightening Beauty Cream sold via eBay
- Affected
- Comprised a card box containing a tube of orange cream. The box was marked, Caro white, Lightening Beauty Cream, With carrot oil, 30ml, Dream Cosmetics, 23 BP 4757, Abidjan 23, CI. The tube was marked, Caro white, Lightening Beauty Cream, With carrot oil, 30ml, Dream Cosmetics - 23 BP 4757,…
- The problem
- The product presents a serious chemical risk as following analysis, the cream was found to contain 422mg/kg (0.042% w/w) clobetasol propionate which is prohibited in cosmetic products.
- What to do
- We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Product information
| Type | Cosmetics – Skin Lightening Cream |
|---|---|
| Brand | Caro White |
| Barcode | 6181100531008 |
| Country of Origin | Côte d’Ivoire |
| Product Description | Comprised a card box containing a tube of orange cream. The box was marked, Caro white, Lightening Beauty Cream, With carrot oil, 30ml, Dream Cosmetics, 23 BP 4757, Abidjan 23, CI. The tube was marked, Caro white, Lightening Beauty Cream, With carrot oil, 30ml, Dream Cosmetics – 23 BP 4757, Abidjan 23, CI. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious chemical risk as following analysis, the cream was found to contain 422mg/kg (0.042% w/w) clobetasol propionate which is prohibited in cosmetic products. The product’s ingredients list on the tube also indicated the presence of hydroquinone, which is prohibited in this type of product, and the ingredient was not listed on the box.
The product also required improvements to labelling and markings.
The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.
Corrective action
Removal of the listing by the online marketplace (eBay).
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Additional information
PSD case number: 2306-0089
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 7 July 2023. This page summarises an official notice. Details can change – always follow the official notice.