Recall Serious risk 2 July 2025

Charger Base for Electric Toothbrush, HYC3757A sold via TikTok

Yes – this has been recalled
Photo of Charger Base for Electric Toothbrush, HYC3757A sold via TikTok
Photo: official notice
Affected
A white charging base for electric toothbrushes.
The problem
The product presents a serious risk of fire as it has loose internal connections and is fitted with an incorrect fuse.
What to do
The product has been recalled from end users. Owners are advised to stop using the product immediately and contact the TikTok seller for redress.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – Chargers
Barcode 911014169366
Model HYC3757A (listing states 3757)
Additional Identifier C1049697-1001533
Country of Origin China
Product Description A white charging base for electric toothbrushes.
Product Report and Image Link to product image and PDF

Hazard

The product presents a serious risk of fire as it has loose connections, which may overheat and cause a fire. The plug is incorrectly marked 13A but is fitted with a 3A fuse.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 and the Plugs and Sockets etc. (Safety) Regulations 1994.

Corrective action

The product has been recalled from end users. Owners are advised to stop using the product immediately and contact the TikTok seller for redress.

The listing has been removed by the online marketplace (TikTok).

Additional information

PSD notification number: 2506-0153

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 2 July 2025. This page summarises an official notice. Details can change – always follow the official notice.

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