Children’s Heart Shaped Earmuffs sold by Matalan
- Affected
- White children’s earmuffs with a beige headband and plush heart shaped cushions to over both ears.
- The problem
- The product presents a risk of cuts as it features a sharp point which can protrude through the end of the heart.
- What to do
- Consumers who have purchased the earmuffs should cease use immediately and return the item to their nearest Matalan store for a full refund. No receipt is required.
Product information
| Type | Clothing, textiles and fashion items – Earmuffs |
|---|---|
| Model | C321115 |
| Barcode | 2321115000012 |
| Sales Period | 19th August 2024 to 3rd December 2024 |
| Country of Origin | China |
| Product Description | White children’s earmuffs with a beige headband and plush heart shaped cushions to over both ears. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of cuts as it features a sharp point which can protrude through the end of the heart. This may result in the user receiving a scratch, cut or injury.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The product has been recalled from end users.
Consumers who have purchased the earmuffs should cease use immediately and return the item to their nearest Matalan store for a full refund. No receipt is required.
Access the Matalan recall page for further information: https://www.matalan.co.uk/customer-services/product-recall-notice
Should you have any queries, please contact the Matalan customer care team on 0333 004 4444 or customercareceo@matalan.co.uk.
Additional information
PSD case number: 2412-0118
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 19 December 2024. This page summarises an official notice. Details can change – always follow the official notice.