Citroclear Skin Whitening Accelerator – Lemon Extracts Skin Lightening Lotion sold via eBay
- Affected
- Product within a plastic bottle of yellow cream. The bottle was marked: ‘Citroclear, Skin Whitening Accelerator, lemon extracts, e 500ml – 16.9 fl.oz. Gandour, Côte d’Ivoire, 36M’
- The problem
- The product presents a serious chemical risk as following analysis, the cream was found to contain 3.5% w/w hydroquinone which is prohibited in cosmetic products.
- What to do
- We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Product information
| Type | Cosmetics – Skin Lightening Lotion |
|---|---|
| Brand | Citroclear |
| Quantity | 500ml / 19.6 fl.oz. |
| Country of Origin | Côte d’Ivoire |
| Product Description | Product within a plastic bottle of yellow cream. The bottle was marked: ‘Citroclear, Skin Whitening Accelerator, lemon extracts, e 500ml – 16.9 fl.oz. Gandour, Côte d’Ivoire, 36M’ |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious chemical risk as following analysis, the cream was found to contain 3.7% w/w hydroquinone which is prohibited in cosmetic products. Hydroquinone is a skin sensitiser and may cause allergic contact dermatitis and is not permitted in this type of product.
The product also required improvements to labelling and markings.
The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.
Corrective action
The listing has been removed by the online marketplace (eBay).
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Additional information
PSD case number: 2306-0086
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 7 July 2023. This page summarises an official notice. Details can change – always follow the official notice.