Co-op recalls Chocolate Caramel Shortcake Bites because of undeclared barley
- Affected
- Co-op 18 Chocolate Caramel Shortcake Bites
- The problem
- Barley (gluten)
- Allergen
- Barley, Gluten – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
- What to do
- If you have bought the above product and have an allergy or intolerance to barley or gluten do not eat it. Instead customers should call 0800 0686 727, email customer.careline@coop.co.uk or if customers are making an essential trip to the nearest Co-op store, they can return the item in-store for…
Products affected
Co-op 18 Chocolate Caramel Shortcake Bites
- Pack size: 18 pieces
- Best before 16 October 2020
Risk
Barley (gluten)
This product contains barley making it a possible health risk for anyone with an allergy or intolerance to barley or gluten.
Action taken by the company
Co-op is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
What you should do
If you have bought the above product and have an allergy or intolerance to barley or gluten do not eat it. Instead customers should call 0800 0686 727, email customer.careline@coop.co.uk or if customers are making an essential trip to the nearest Co-op store, they can return the item in-store for a full refund.
More information
Co-op is recalling 18 Chocolate Caramel Shortcake Bites. This is because some packs contain an incorrect product resulting in barley (gluten) not being mentioned on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to barley or gluten.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 8 September 2020. This page summarises an official notice. Details can change – always follow the official notice.