Allergy alert 27 June 2022

Co-op recalls Co-op Chilli & Lime Protein Crunch because of undeclared milk

Yes – this has been recalled
Affected
Co-op Chilli & Lime Protein Crunch
The problem
Milk
Allergen
Milk – not shown correctly on the label. Only a risk if you're allergic or intolerant to it.
What to do
If you have bought the above product and have an allergy or intolerance to milk or milk constituents, do not eat it. Instead, return it to the store from where it was bought for a full refund. Consumers can also contact Co-op’s Customer Careline on 0800 0686 727 or email…
Source: Food Standards Agency Official notice ↗

Products affected

Co-op Chilli & Lime Protein Crunch

  • Pack size: 120g
  • Best before 15 August 2022, 5 September 2022 and 26 September 2022

Risk

Milk
This product contains milk, making it a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.

Action taken by the company

Co-op is recalling the above product from consumers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.

What you should do

If you have bought the above product and have an allergy or intolerance to milk or milk constituents, do not eat it. Instead, return it to the store from where it was bought for a full refund. Consumers can also contact Co-op’s Customer Careline on 0800 0686 727 or email customer.careline@coop.co.uk.

More information

Co-op is recalling Co-op Chilli & Lime Protein Crunch because the product contains milk which is not mentioned on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 27 June 2022. This page summarises an official notice. Details can change – always follow the official notice.

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