Allergy alert 30 October 2020

Cocoa Libre recalls Caramel and Sea Salt Chocolate because of undeclared hazelnuts

Yes – this has been recalled
Affected
Cocoa Libre Caramel & Sea Salt Chocolate (Vegan, Free from Dairy, Gluten, Wheat, Nuts and Peanuts)
The problem
Hazelnuts (nuts)
Allergen
Hazelnut, Nuts – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
What to do
If you have bought the above product and have an allergy to hazelnuts (nuts) do not eat it. Instead return it to the Coco Libre factory (Unit 5 Market Industrial Estate, Yatton, BS49 4RF) for a full refund or safe replacement product.
Source: Food Standards Agency Official notice ↗

Products affected

Cocoa Libre Caramel & Sea Salt Chocolate (Vegan, Free from Dairy, Gluten, Wheat, Nuts and Peanuts)

  • Pack size: 100g
  • Batch code 1737 06/21 · Best before June 2021
  • Batch code 1734 06/21 · Best before June 2021
  • Batch code 1788 08/21 · Best before August 2021

Risk

Hazelnuts (nuts)
This product contains hazelnuts making it a possible health risk for anyone with an allergy to hazelnuts (nuts).

Action taken by the company

Cocoa Libre is recalling the above product from customers. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tells them what to do if they have bought the product. Please see the attached notice.

What you should do

If you have bought the above product and have an allergy to hazelnuts (nuts) do not eat it. Instead return it to the Coco Libre factory (Unit 5 Market Industrial Estate, Yatton, BS49 4RF) for a full refund or safe replacement product.

More information

Cocoa Libre is recalling Caramel and Sea Salt Chocolate (Vegan, Free from Dairy, Gluten, Wheat, Nuts and Peanuts) because it contains hazelnuts which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to hazelnuts (nuts).

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 30 October 2020. This page summarises an official notice. Details can change – always follow the official notice.

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