Cook Trading Ltd recalls a batch of Cook Sticky Soy & Ginger Beef pots because of undeclared allergens
- Affected
- Cook Sticky Soy & Ginger Beef
- The problem
- Eggs and wheat (gluten)
- Allergen
- Egg, Gluten, Wheat – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
- What to do
- If you have bought the above product and have an allergy or intolerance to egg, wheat or gluten do not eat it. Instead return it to the store from where it was bought for a full refund.
Products affected
Cook Sticky Soy & Ginger Beef
- Pack size: 265g
- Batch code 000008 · Best before 14 September 2019
Risk
Eggs and wheat (gluten)
This product contains eggs and wheat (gluten) making it a possible health risk for anyone with an allergy or intolerance to egg, wheat or gluten.
Action taken by the company
Cook Trading Ltd is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
What you should do
If you have bought the above product and have an allergy or intolerance to egg, wheat or gluten do not eat it. Instead return it to the store from where it was bought for a full refund.
More information
Cook Trading Ltd is recalling a batch of Cook Sticky Soy & Ginger Beef pots because the product has been mispacked with egg noodles instead of rice noodles. The product contains eggs and wheat (gluten) which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to egg, wheat or gluten.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 15 January 2019. This page summarises an official notice. Details can change – always follow the official notice.