COUNTERFEIT Dyson Airwrap
- Affected
- Cylindrical navy and copper gold hair styler with twisted, heated end for styling hair in the form of a Dyson Airwrap and supplied with accessories and carry case.
- The problem
- Product presents a serious risk of electric shock and fire due to inadequate wiring and insufficient creepage and clearance distances
- What to do
- We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress. The listing has been removed by the online marketplace (eBay).
Product information
| Type | Electrical appliances and equipment – Hair styler |
|---|---|
| Product listing | ‘Dyson Airwrap Complete Hair Styler Gift Edition Copper Gold £339’ sold by eBay seller nana_6036 |
| Counterfeit | Yes – Counterfeit |
| Online marketplace | eBay – The listing has been removed by the online marketplace. |
| Country of Origin | China |
| Product description | Cylindrical navy and copper gold hair styler with twisted, heated end for styling hair in the form of a Dyson Airwrap and supplied with accessories and carry case. |
| Product Report and Image | Link to Product Report and PDF |
Hazard
The product has been identified as presenting a serious risk of electric shock. The product’s internal wiring is inadequate with insufficient creepage and clearance distances. Should the wiring fail, the insufficient creepage and clearance distances may lead to the product becoming live, which if touched by a user can lead to an electric shock. The insufficient creepage and clearance distances also present a risk of fire.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress. The listing has been removed by the online marketplace (eBay).
Additional information
PSD case number: 2112-0563
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 21 January 2022. This page summarises an official notice. Details can change – always follow the official notice.