Creme d’Or recalls assorted chocolates because they contain undeclared natural pistachio flavouring
- Affected
- Happy Jackson ‘Congratulations! You Totally Did It!’; Happy Jackson ‘Happy Birthday Oh Gorgeous One!’; Happy Jackson ‘Great Big Box of Awesomeness!’
- The problem
- Nuts (Pistachios)
- Allergen
- Nuts – not shown correctly on the label. Only a risk if you're allergic or intolerant to it.
- What to do
- If you have bought any of the above products and have an allergy to pistachios do not eat them. Instead return them to the place from where they were bought for a full refund.
Products affected
Happy Jackson ‘Congratulations! You Totally Did It!’
- Pack size: 200g
- Batch code L7339A3 · Best before 5 December 2018
Happy Jackson ‘Happy Birthday Oh Gorgeous One!’
- Pack size: 200g
- Best before 17 October 2018 and 5 December 2018 · L7290A3 and L7339A3
Happy Jackson ‘Great Big Box of Awesomeness!’
- Pack size: 200g
- Batch code L7290A3 · Best before 17 October 2018
Risk
Nuts (Pistachios)
These products may contain pistachio making them a possible health risk for anyone with an allergy to nuts (pistachios).
Action taken by the company
Creme d’Or are recalling the above products from customers and have been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has issued point-of-sale notices to their customers. These notices explain to customers why products are being recalled and tells them what to do if they have bought the products.
What you should do
If you have bought any of the above products and have an allergy to pistachios do not eat them. Instead return them to the place from where they were bought for a full refund.
More information
Creme d’Or is recalling Happy Jackson ‘Congratulations! You Totally Did It!’, ‘Happy Birthday Oh Gorgeous One!’ and ‘Great Big Box of Awesomeness’ assorted chocolates because some of the chocolates contain natural pistachio flavouring which is not mentioned on the label. This means the products are a possible health risk for anyone with an allergy to nuts (pistachios).
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 28 September 2018. This page summarises an official notice. Details can change – always follow the official notice.