Creworks Ultrasonic Cleaner (2310-0184 and 2311-0135)
- Affected
- Silver ultrasonic cleaner with black power supply cord and plug.
- The problem
- The product presents a high risk of electric shock as accessible metal parts may become live.
- What to do
- The imports were rejected at the border and destroyed.
Product information
| Type | Electrical appliances and equipment – Ultrasonic Cleaner |
|---|---|
| Brand | Creworks |
| Model | PS-100A |
| SKU | G1065-DUC-L030-UK |
| Carton number | RVG1065-230728-0002-209 |
| Country of Origin | China |
| Product Description | Silver ultrasonic cleaner with black power supply cord and plug. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a high risk of electric shock due to poor internal connections within the appliance. The earthing protection on internal circuitry could break down over time and cause the metal exterior of the product to become live. The user could touch the cleaner and receive an electric shock.
The product also requires improvements to marking, labelling and documentation.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The imports were rejected at the border and destroyed.
Additional information
PSD number: 2310-0184 and 2311-0135
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 13 August 2024. This page summarises an official notice. Details can change – always follow the official notice.