Creworks Ultrasonic Cleaner
- Affected
- 30L ultrasonic cleaner with power supply cord and plug.
- The problem
- The product presents a high risk of electric shock due to inadequate earthing arrangements.
- What to do
- The import has been rejected at the border.
Product information
| Type | Electrical appliances and equipment – Ultrasonic Cleaner |
|---|---|
| Model Number | PS-100A |
| SKU | G1065-DUC-L030-UK |
| Carton Numbers | RVG1065-230728-0002-209 |
| Country of Origin | China |
| Product Description | 30L ultrasonic cleaner with power supply cord and plug. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a high risk of electric shock as the internal build quality is poor, with inadequate earthing arrangements. Over time, it is possible for the live wiring to loosen and come into contact with accessible metal parts, causing the product to become live.
The product also requires improvements to marking, labelling and documentation.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The import has been rejected at the border.
Additional information
PSD case number: 2311-0135
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 28 December 2023. This page summarises an official notice. Details can change – always follow the official notice.