Safety warning Serious risk 3 January 2023

Crystal Chandelier D30cm

Yes – there is an official safety warning for this
Photo of Crystal Chandelier D30cm
Photo: official notice
Affected
A mains powered metal bodied ceiling-mountable hanging luminaire fitted with an LED driver. Intended for connection to an existing mains.
The problem
The product presents a serious risk of electric shock due to inadequate earthing, poor breakdown insulation, inadequate internal wiring securings and insufficient creepage and clearance distances.
What to do
The product has been destroyed at the border.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Lighting equipment – Crystal Chandelier
Model D30cm
Batch 911453211129050005
SKU 921011134704
Country of Origin China
Product Description A mains powered metal bodied ceiling-mountable hanging luminaire fitted with an LED driver. Intended for connection to an existing mains.
Product Report and Image Link to Product Image and PDF

Hazard

The product presents a serious risk of electric shock due to a number of construction issues relating to the product and power supply. The product was not adequately earthed, which presents a risk under fault conditions and can cause certain parts of the product to become live. The breakdown isolation between the input and output circuits of the installed LED driver also did not meet the insulation requirements, leading to the potential of shortcircuiting. The product also had insufficient creepage and clearance distance between the mains potential input circuits and low voltage output circuits of the installed LED driver, and there was no secondary security fitted to the earth terminal to prevent from accidental loosening. The product also required improvements to labelling, marking and instructions.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Corrective action

The product has been destroyed at the border.

Additional information

PSD case number: 2203-0171

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 3 January 2023. This page summarises an official notice. Details can change – always follow the official notice.

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