Cup Heater Coffee Mug Warmer Timer Heating Coaster sold via AliExpress

- Affected
- Mains powered blue mug warmer fitted with a fixed mains supply cord and a US 2 pin plug. The item was supplied with a 3-pin travel adaptor.
- The problem
- The product presents a serious risk of electric shock as there was insufficient creepage and clearance distance between the live and neutral input circuits.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – Smart coffee warmer |
|---|---|
| AliExpress item no | 1005003229233125 |
| Product Description | Mains powered blue mug warmer fitted with a fixed mains supply cord and a US 2 pin plug. The item was supplied with a 3-pin travel adaptor. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of electric shock as there was insufficient creepage and clearance distance between the live and neutral input circuits. The equipment does not meet the expected mechanical requirements to ensure persons, domestic animals and property are not endangered as no cord anchorage was fitted. The mains plug also did not meet the marking and dimensional requirements and the mains plug was not fitted with a fuse link which conforms to BS 1362.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been recalled from end users. The listing has been removed by the online marketplace (AliExpress).
Additional information
PSD case number: 2206-0232
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 23 November 2022. This page summarises an official notice. Details can change – always follow the official notice.