Cylo Wireless Charger sold by TK Maxx
- Affected
- A white, circular shaped wireless charger.
- The problem
- The product presents a risk of burns as it has been identified that, if a metal object is placed near the charger during use, the product can overheat which may cause it to melt or burn the skin if touched.
- What to do
- The product has been recalled from end users.
Product information
| Type | Electrical appliances and equipment – Wireless charger |
|---|---|
| Brand | Cylo |
| Model numbers | CY-P004, CY-P006, CY-P007 |
| Product codes | 428702, 428706, 428711 |
| Sales period | July 2023 to January 2024 |
| Country of Origin | China |
| Product Description | A white, circular shaped wireless charger. |
| Product Report and Image | Link to Product Report and PDF |
Hazard
The product presents a risk of burns as it has been identified that, if a metal object is placed near the charger during use, the product can overheat which may cause it to melt or burn the skin if touched.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
Recall of the product from end users. For further information, please access the TK Maxx recall alert here: https://www.tkmaxx.com/uk/en/product-recall-cylo-wireless-charger
Additional information
PSD case number: 2402-0005
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 15 February 2024. This page summarises an official notice. Details can change – always follow the official notice.