Day Plus 3.8m Telescopic Ladder
- Affected
- 3.8 metre silver telescopic ladder packaged in a brown cardboard box and printed with the Day Plus logo.
- The problem
- The product presents a serious risk of injuries as the ladder is not sufficiently strong.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Other – ladder |
|---|---|
| Brand | Day Plus |
| Model | 3.8m |
| Country of Origin | China |
| Product description | 3.8 metre silver telescopic ladder packaged in a brown cardboard box and printed with the Day Plus logo. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a serious risk of injuries to the user. When tested, the ladder failed on functional dimensions, preconditioning, bending of stiles, strength tests, rung strength and rung pull out test strength as well as the torsion test for leaning ladders.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The listing has been removed by the online marketplace (Amazon).
The product has been destroyed at the border.
Additional information
PSD case number: 2201-0026
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 14 January 2022. This page summarises an official notice. Details can change – always follow the official notice.