Dimplex FK800 Solar Collector
- Affected
- Solar panel collector
- The problem
- The product presents a risk of injuries as the glass may separate and fall from the panel frame towards the ground.
- What to do
- DC Dimplex has recalled the product from end users. Please contact the company on 0800 028 5386 or via https://www.gdhv.com/support to arrange for your installation to be inspected and, where necessary, remedial action taken.
Product information
| Type | Electrical appliances and equipment – Solar panel |
|---|---|
| Model | FK820N 4H VS8E |
| GDC / GDHV item code | 051561 |
| Product description | Solar panel collector |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of injuries as a fault has been identified in the above Solar Collector product series, in which some panels may show signs of delamination of the glass, due to the adhesive losing its bonding effect. This results in a risk of the glass separating and falling from the panel frame towards the ground with the risk of serious injury
Corrective action
DC Dimplex has recalled the product from end users. Please contact the company on 0800 028 5386 or via https://www.gdhv.com/support to arrange for your installation to be inspected and, where necessary, remedial action taken.
Additional information
PSD case number: 2203-0080
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 11 March 2022. This page summarises an official notice. Details can change – always follow the official notice.