Diversity Fashion Dolls Snow and Ice
- Affected
- Two plastic dolls in a cardboard box with cellophane front. Box art covered in images from Disney’s ‘Frozen’ franchise.
- The problem
- The product presents a serious chemical risk due to excess concentrations of phthalates.
- What to do
- The product has been withdrawn from sale. If you own one, stop using it and contact the seller.
Product information
| Type | Toys – Dolls |
|---|---|
| Brand | Diversity Fashion |
| Model | Snow and Ice Colours |
| Batch | No. 392 |
| Country of Origin | China |
| Counterfeit | Unknown |
| Product description | Two plastic dolls in a cardboard box with cellophane front. Box art covered in images from Disney’s ‘Frozen’ franchise. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious chemical risk as when tested phthalates were detected in the head and shoe of the doll, the levels of which exceeded the maximum limit by mass of the plasticised material.
Phthalates may harm the health of children, causing possible damage to their reproductive system. Additionally, the product does not comply with the marking requirements of the relevant standard.
The product does not meet the requirements of the REACH Enforcement Regulations 2008 or the Toys (Safety) Regulations 2011.
Corrective action
The product has been withdrawn from the market and destroyed.
Additional information
PSD case number: 2312-0093
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 6 September 2024. This page summarises an official notice. Details can change – always follow the official notice.