Recall 18 November 2022

DMM Swivel Assembly

Yes – this has been recalled
Photo of DMM Swivel Assembly
Photo: official notice
Affected
Swivel assembly attachment available in different colours
The problem
The product presents a risk of injuries due to a product fault that, under certain circumstances, may allow the swivel assembly to unscrew and subsequently part, which presents a risk of injuries to consumers.
What to do
DMM has recalled the product from end users. (Please see below for further information)
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Personal protective equipment (PPE) – Swivel assembly
Products affected Director Swivel Eye (A632 Screwgate, A633 Kwiklock, A637 Locksafe), Director Swivel Boss D (A642SS Screwgate, A643SS Kwiklock, A647SS Locksafe), Director Swivel Boss Bow (A642BS Screwgate, A643BS Kwiklock, A647BS Locksafe), Mini Swivel (SW400), Focus Swivel D (SW440), Focus Swivel Bow (SW450), Nexus Swivel Bow to D (SW470), Nexus Swivel D to D (SW480), Nexus Swivel Bow to Bow (SW490)
EAN numbers List of EAN numbers
Product Description Swivel assembly attachment available in different colours
Product Report and Image Link to product image and PDF

Hazard

DMM has identified a product fault that, under certain circumstances, may allow the swivel assembly to unscrew and subsequently part, which presents a risk of injuries to consumers.

Corrective action

DMM has recalled the product from end users. For more information, please see: https://resources.dmmwales.com/Recall-Information/Important-Safety-Notice-Product-Recall

Additional information

PSD case number: 2211-0021

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 18 November 2022. This page summarises an official notice. Details can change – always follow the official notice.

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