Dodocool TP-VF4U12S Power Strip Tower sold via AliExpress
- Affected
- A black and white tower plug with 12 plug outlets and 4 USB ports.
- The problem
- The product presents a serious risk of electric shock due to a lack of protection from access to live parts.
- What to do
- We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Product information
| Type | Electrical appliances and equipment – Tower Plug |
|---|---|
| Brand | Dodocool |
| Model number | TP-VF4U12S |
| AliExpress ID | 1005003975148403 |
| Country of Origin | China |
| Product Description | A black and white tower plug with 12 plug outlets and 4 USB ports. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a serious risk of electric shock due to a lack of protection from access to live parts. When tested, the test pin was able to touch a live part. If a consumer were to touch this, they could receive an electric shock. The product was not provided with adequate instructions for the safe connection of the appropriate 3-core flexible cable and did not include clear instructions for the removal of insulation from the conductors. Additionally, the product features a non-UK plug and was provided with a UK plug adaptor. Some of the required documentation and markings were not present.
The product does not comply with the Electrical Equipment (Safety) Regulations 2016.
Corrective action
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
The listing has been removed by the online marketplace (AliExpress).
Additional information
PSD case number: 2207-0068
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 9 June 2023. This page summarises an official notice. Details can change – always follow the official notice.