Downton 2000W 1.7L Glass Kettle (DT10076)
- Affected
- A glass kettle with black base and handle, packed in a white cardboard box.
- The problem
- The product presents a high risk as the kettle redirects steam into the plastic handle and base which may lead to condensation building up on the switch electrical contacts.
- What to do
- The product has been withdrawn from sale. If you own one, stop using it and contact the seller.
Product information
| Type | Electrical appliances and equipment – Kettle |
|---|---|
| Brand | Downton |
| Model | DT10076 |
| Barcode | 8693728558360 |
| Country of Origin | China |
| Product Description | A glass kettle with black base and handle, packed in a white cardboard box. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a high risk as the kettle of electric shock redirects steam into the plastic handle and base which may lead to condensation building up on the switch electrical contacts. This may also cause the kettle to be dropped, resulting in a potential scald/burns hazard.
During testing, it was also identified that there was moisture ingress at the base of the kettle. With excessive use, water could build up in the base and potentially cause hazards of scalding or burns. Some of the required documentation was not present.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been withdrawn from the market.
Additional information
PSD number: 2306-0036
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 14 June 2024. This page summarises an official notice. Details can change – always follow the official notice.