DSAM Consulting S.A. is recalling its Hellenic Grocery Handmade Loukoumi 200g because of undeclared pistachio
- Affected
- Hellenic Grocery Handmade Loukoumi Mixed Flavours
- The problem
- Nuts (Pistachio)
- Allergen
- Nuts – not shown correctly on the label. Only a risk if you're allergic or intolerant to it.
- What to do
- If you have bought the above product and have an allergy to nuts (pistachio), do not eat it. Instead return it to the store from where it was bought for a full refund.
Products affected
Hellenic Grocery Handmade Loukoumi Mixed Flavours
- Pack size: 200g
- Best before / Batch code(s): 29/01/2018 (Batch code: 71027092), 27/09/2018 (Batch code: 71023072), 12/10/2018 (Batch code: 71024021) and 30/11/2018 (Batch code: 71025003)
Risk
Nuts (Pistachio)
This product contains nuts making it a possible health risk for anyone with an allergy to nuts.
Action taken by the company
DSAM Consulting S.A is recalling the above product from customers and has contacted the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
What you should do
If you have bought the above product and have an allergy to nuts (pistachio), do not eat it. Instead return it to the store from where it was bought for a full refund.
More information
DSAM Consulting S.A. is recalling its Hellenic Grocery Handmade Loukoumi (Greek Turkish Delight) because it contains pistachio nut fragments which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to pistachio nuts. The product is sold in Marks and Spencer stores.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 26 February 2018. This page summarises an official notice. Details can change – always follow the official notice.