Durhand Telescopic Ladder
- Affected
- A black telescopic ladder which can be used as a short stepladder or be unfolded to full height.
- The problem
- The product presents a serious risk of injuries as the brackets may separate during use, and the base is not wide enough.
- What to do
- The import has been rejected at the border.
Product information
| Type | Hand tools/ accessories – Ladders (Non-Powered) |
|---|---|
| Brand | Durhand |
| Product Carton Identifiers | B72-030, 250529-5020-1, B72-030-1/1 25L3823 |
| Country of Origin | China |
| Product Description | A black telescopic ladder which can be used as a short stepladder or be unfolded to full height. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of injuries as the brackets may separate during use, and the base is not wide enough. This could lead to the user losing their balance and falling from a height.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The import has been rejected at the border.
Additional information
PSD notification number: 2510-0104
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 28 October 2025. This page summarises an official notice. Details can change – always follow the official notice.