Ebac Limited Air Dehumidifiers
- Affected
- Domestic dehumidifier designed to reduce humidity levels in indoor environments.
- The problem
- The product presents a risk of fire as a defect in the sensor assembly can damage the PCB, causing the unit to overheat.
- What to do
- We recommend that owners stop using the product immediately and contact the distributor purchased from for a refund.
Product information
| Type | Electrical appliances and equipment – Air Dehumidifiers – Portable (Powered) |
|---|---|
| Brand | Ebac |
| Models | DD295ZWH-GB, DD695ZWH-GB, DD895ZWH-GB |
| Batch Numbers | DD0625 0008, DD1025 0002, DD0625 0010, DD1025 0001, DD1525 0001, DD1525 0002 |
| Country of Origin | United Kingdom |
| Product Description | Domestic dehumidifier designed to reduce humidity levels in indoor environments. |
| Product Report and Image | Link to Product Safety Report and PDF |
Hazard
The product presents a risk of fire as there is a defect in the sensor assembly. In some circumstances, this could damage the PCB, leading to the unit overheating and igniting, causing a fire.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The product has been recalled from end users by Ebac Limited.
We recommend that owners stop using the product immediately and contact the distributor purchased from for a refund.
For further information, please contact Ebac Limited via 0345 805 0000 and customer.services@ebac.com.
Additional information
PSD notification number: 2604-0023
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 21 April 2026. This page summarises an official notice. Details can change – always follow the official notice.