EDMI Atlas Mk7CD Electricity Meters
- Affected
- Grey electricity meter with digital display. Affected units were manufactured between October 2022 and October 2024.
- The problem
- The affected units present a risk of electric shock and/or fire as, in certain circumstances, the neutral terminal weld may fail, causing the copper busbar to come away from the terminal block.
- What to do
- Consumers should follow the instructions provided by the installers to enable the product to be replaced.
Product information
| Type | Electrical appliances and equipment – Electricity Meter |
|---|---|
| Brand | EDMI |
| Model | Mk7CD |
| Country of Origin | Malaysia |
| Product Description | Grey electricity meter with digital display. Affected units were manufactured between October 2022 and October 2024. |
| Product Report and Image | Link to product image and PDF |
List of Affected Serial Number Ranges
- 251792525 – 251794524
- 251796625 – 251796824
- 251824125 – 251825124
- 252146589 – 252147588
- 252447788 – 252450287
- 252581924 – 252582423
- 252783549 – 252784548
- 252835577 – 252837376
- 252976075 – 252977074
- 253087265 – 253088264
- 253166510 – 253167109
- 253319676 – 253320475
- 253339276 – 253340275
- 253410846 – 253411245
- 253419781 – 253420180
- 253490885 – 253491584
- 253492585 – 253494384
- 253519945 – 253520144
- 253523981 – 253524280
- 253596971 – 253597290
- 253598111 – 253598310
Hazard
The product has been identified as presenting a risk of electric shock and/or fire. In certain circumstances, the neutral terminal weld may fail, which can cause the copper busbar to come away from the terminal block.
In installations where the neutral wiring is routed through the meter point, a partial or complete loss of continuity in the neutral circuit may occur. This could result in elevated voltage on accessible conductive parts on the product, or in cases of high resistance, overheating.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The products have been recalled from end users.
Installers have been instructed to contact affected customers with further information.
Consumers should follow the instructions provided by the installers to enable the product to be replaced.
Additional information
PSD notification number: 2502-0134
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 24 March 2025. This page summarises an official notice. Details can change – always follow the official notice.