Electric Doorbell EY-A001929
- Affected
- Electronic doorbell with pairing over Wi-Fi.
- The problem
- The product presents a high risk of electric shock due to incompatible and poorly shaped plug pins.
- What to do
- The import has been rejected at the border.
Product information
| Type | Electrical appliances and equipment – Electric Doorbell |
|---|---|
| Barcode | EY-A001929 |
| Country of Origin | China |
| Product Description | Electronic doorbell with pairing over Wi-Fi. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a high risk of electric shock as the plug pins on the device were not compatible with socket outlets conforming to the relevant standard, BS 1363. The plug pins had a distinct step between two different parts of the pins that could cause damage to the socket over time. This could lead the plug pins to wear down the socket connectors and damage the socket, leaving the user exposed to an electric shock hazard.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The import has been rejected at the border.
Additional information
PSD case number: 2212-0125
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 3 January 2023. This page summarises an official notice. Details can change – always follow the official notice.