Electric Towel Warmer/UV disinfection cabinet, RTD-23A sold via OnBuy
- Affected
- A white UV cabinet for keeping towels warm.
- The problem
- The product presents a high risk of electric shock as it is inadequately earthed as it was not locked against accidental loosening, allowing access to live parts.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – UV Disinfection Cabinet |
|---|---|
| Model | RTD-23A |
| Barcode | 1000047695 |
| SKU | OT+23LXDG |
| Country of Origin | China |
| Product Description | A white UV cabinet for keeping towels warm. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a high risk of electric shock as it is inadequately earthed and it was not locked against accidental loosening. If the product is knocked over or dropped, it could become live and cause an electric shock when touched.
Additionally, the plug on the product does not meet the requirements of BS1363-1 as the dimensions of the sleeved parts of the pins differed from the metal parts of the pins. This resulted in a distinct step between the two. This could cause damage to the socket and undue wear and tear to the sleeve. The instructions were deemed inadequate, and some of the required documentation and markings were not present.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The import has been rejected at the border and destroyed.
The listing has been removed by the online marketplace (OnBuy).
Additional information
PSD case number: 2308-0154
Notified by: Local Authority Trading Standards.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 7 September 2023. This page summarises an official notice. Details can change – always follow the official notice.