Elgetec Beauty Electric 3D Shaping Massage Roller
- Affected
- White electric 3D shaping massage roller packaged in a cardboard box with an image of the product printed on
- The problem
- The product presents a risk of electric shock due to multiple safety issues.
- What to do
- The product has been recalled from end users. (See below for more information)
Product information
| Type | Electrical appliances and equipment – Massage roller |
|---|---|
| Product description | White electric 3D shaping massage roller packaged in a cardboard box with an image of the product printed on |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of electric shock due to multiple safety issues. The item was not accompanied by instructions and safety information. The mains plug module did not meet the dimensional requirements of BS 1363.
The breakdown isolation between the input and output circuits did not meet the insulation requirements set by the Standard for Class II equipment.
There was insufficient creepage and clearance distance between the mains potential input circuits and low voltage output circuits for Class II equipment and there was no safety fusible resistor fitted to the mains input circuit.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The product has been recalled from end users. For more information, please see: https://www.tkmaxx.com/uk/en/product-recall-ElgetecBeautyElectric3DShapingMassageRoller
Additional information
PSD case number: 2206-0243
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 22 June 2022. This page summarises an official notice. Details can change – always follow the official notice.