Elgetec Mini Salon Travel Hair Straightener and Platinum Pro Salon Ceramic Hair Straightener sold by TK Maxx and HomeSense
- Affected
- Ceramic hair straighteners manufactured by Adrian Pearson Agencies Limited and sold by TKMaxx and HomeSense between January 2019 and December 2022. Products are sold in a black box with silver and white lettering.
- The problem
- The product presents a risk of fire as the plug, fuse and cable are considered counterfeit.
- What to do
- The product has been recalled from end users by the manufacturer and distributor. Customers are advised to return the products to any TK Maxx or HomeSense store for a full refund or replacement.
Product information
| Type | Electrical appliances and equipment – Hair Straighteners |
|---|---|
| Brand | Elgetec |
| Model | Mini and Platinum Pro |
| Barcodes | 7426978603198 (mini); 7426978603181 (Platinum Pro) |
| Country of Origin | China |
| Product Description | Ceramic hair straighteners manufactured by Adrian Pearson Agencies Limited and sold by TKMaxx and HomeSense between January 2019 and December 2022. Products are sold in a black box with silver and white lettering. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of fire because the plug, fuse and cables are counterfeit, and are not of sufficient quality to protect against risks of overheating, fire or electric shock.
The products do not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.
Corrective action
The product has been recalled from end users by the manufacturer and distributor. Customers are advised to return the products to any TK Maxx or HomeSense store for a full refund or replacement.
For further information, please contact the TK Maxx / HomeSense customer service on customerservice@tjxeurope.com, or 01923 473561 (UK) / 01 2476126 (Republic of Ireland).
Further information can be accessed on the TK Maxx recall page at the following link: https://www.tkmaxx.com/uk/en/product-recall
Additional information
PSD case number: 2502-0115
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 6 March 2025. This page summarises an official notice. Details can change – always follow the official notice.