ELPINE Plug-In Heater
- Affected
- Small circular black room heater with remote control.
- The problem
- The product presents a serious risk of electric shock due to access to live parts.
- What to do
- Owners should stop using the product immediately. Contact the distributor you purchased from to request redress.
Product information
| Type | Electrical appliances and equipment – Room Heater |
|---|---|
| Brand | ELPINE |
| Item Number | 31492N |
| Barcode | 5038673314921 |
| Country of Origin | China |
| Product Description | Small circular black room heater with remote control. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of electric shock as the heating element could be accessed with minimal force. The plug face also did not meet the dimensional requirements of the relevant standard, exposing users to an electric shock hazard when unplugging, or plugging in, the plug from the socket.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc. (Safety) Regulations 1994.
Corrective action
The product has been recalled from end users.
Owners should stop using the product immediately. Contact the distributor you purchased from to request redress.
Additional information
PSD case number: 2405-0115
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 19 December 2024. This page summarises an official notice. Details can change – always follow the official notice.