Emotional Support Plant
- Affected
- Small soft-filled, ‘crocheted’ flower-pot figure with plastic eyes, holding a plastic card. Card reads marked “Emotional support Plant - Life can be tough sometimes but remember so are you!”.
- The problem
- The product’s packaging presents a serious risk of asphyxiation, because it does not meet the minimum thickness levels.
- What to do
- The import has been rejected at the border and destroyed.
Product information
| Type | Toys – Dolls/Soft Toys (Non Powered) |
|---|---|
| Model | 22#orangetree |
| Country of Origin | China |
| Product Description | Small soft-filled, ‘crocheted’ flower-pot figure with plastic eyes, holding a plastic card. Card reads marked “Emotional support Plant – Life can be tough sometimes but remember so are you!”. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of asphyxiation because the flexible plastic bag has an area greater than 100mm x 100mm and the thickness is 0.030 ± 0.002mm. This is less than the minimum 0.038mm specified. If a child placed the bag over their head, they could asphyxiate. Improvements are also required to product labelling and markings.
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Corrective action
The import has been rejected at the border and destroyed.
Additional information
PSD notification number: 2604-0067
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 19 August 2026. This page summarises an official notice. Details can change – always follow the official notice.