Encore recalls Beef Selection in Gravy multipack dog food because packs may contain small pieces of metal

Products affected

Encore Beef Selection in Gravy (Multipack)

• Pack size: 5 tins x 156g
• Batch code LU1-343 · Best before 09 December 2024

Encore Beef Selection in Gravy (Multipack)

• Pack size: 5 tins x 156g
• Batch code LU1-302 · Best before 29 October 2024

Encore Beef Steak with Potatoes in Gravy (Individual tin)

• Pack size: 156g
• Batch code LU1343D · Best before December 2024

Risk

This product may contain small pieces of metal which makes it unsafe for dogs to eat.

Action taken by the company

Encore is recalling the above product. Point of sale notices will be displayed in all retail stores that are selling this product. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.

What you should do

(pet-owners): We urge customers who have bought this product not to feed it to their dog and return it to the store with or without a receipt from where it was bought for a full refund. Further details are available at https://encorepetfood.com/uk/contact-us/

More information

Encore is recalling Beef Selection in Gravy multipack dog food because the Beef Steak with Potatoes in Gravy tin, within the multipack, may contain small pieces of metal.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 19 July 2022. This page summarises an official notice. Details can change – always follow the official notice.