English Cheesecake Company recalls Treacle Tart Cheesecake slices because of undeclared soya
- Affected
- English Cheesecake Company 2 Treacle Tart Cheesecake slices
- The problem
- Soya
- Allergen
- Soya – not shown correctly on the label. Only a risk if you're allergic or intolerant to it.
- What to do
- If you have bought the above product and have an allergy to soya, do not eat it. Instead return it to the store from where it was bought for a full refund.
Products affected
English Cheesecake Company 2 Treacle Tart Cheesecake slices
- Pack size: 222g
- Batch code 18314 · Best before 24 November 2018 and 26 November 2018
Risk
Soya
This product contains soya making it a possible health risk for anyone with an allergy to soya.
Action taken by the company
English Cheesecake Company is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
What you should do
If you have bought the above product and have an allergy to soya, do not eat it. Instead return it to the store from where it was bought for a full refund.
More information
English Cheesecake Company is recalling its 2 Treacle Tart Cheesecake slices as it has been mispacked with Triple Chocolate Brownie Cheesecake slices. The Triple Chocolate Brownie Cheesecake slices contain soya which is not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to soya. This product is sold in Waitrose stores only.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 22 November 2018. This page summarises an official notice. Details can change – always follow the official notice.