Erborian Centella Cream 50ml and 20ml
- Affected
- Face cream in grey tube.
- The problem
- The product batches have been recalled due to the presence of candida parapsilosis, micrococcus luteus and microbacterium oxydans bacteria.
- What to do
- Consumers are advised to cease use of the product immediately and contact ukcustomerservices@erborian.com for further information.
Product information
| Type | Cosmetics, personal care and grooming – Skin Care/Moisturising Products |
|---|---|
| Brand | Erborian |
| Batch numbers | KM06343 and KM07343 (20ml), KM05363 and KM06363 (50ml) |
| SKUs | 6AA20068 (20ml), 6AA20067 (50ml) |
| Country of Origin | South Korea |
| Product Description | Face cream in grey tube. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product batches have been recalled due to the presence of candida parapsilosis, micrococcus luteus and microbacterium oxydans bacteria. These bacteria pose a microbiological risk to consumers, particularly if they are immunocompromised.
The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.
Corrective action
The product has been recalled from end users and withdrawn from the market.
Consumers are advised to cease use of the product immediately and contact ukcustomerservices@erborian.com for further information.
Additional information
PSD notification number: 2508-0008
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 15 August 2025. This page summarises an official notice. Details can change – always follow the official notice.