Erwin Hymer Group recall: TB2024-0010 Caravan Chassis Torque – Rework Campaign
- What's wrong
- The manufacturer has identified an irregularity with the calibration of the torque gun used to tighten the caravan chassis fixings during construction. This affects caravans built between 12th August 2024 and 3rd October 2024.
- What to do
- Contact a Erwin Hymer Group dealer to book the free repair. Recheck and where necessary tighten chassis fixings with a correctly calibrated torque tool. The Manufacturer will contact all registered owners and undertake the rework on their vehicles at their home…
What’s wrong
The manufacturer has identified an irregularity with the calibration of the torque gun used to tighten the caravan chassis fixings during construction. This affects caravans built between 12th August 2024 and 3rd October 2024.
The fix
Recheck and where necessary tighten chassis fixings with a correctly calibrated torque tool. The Manufacturer will contact all registered owners and undertake the rework on their vehicles at their home address or place of storage.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Elddis Buccaneer Cruiser | 28 Aug 2024 | 28 Aug 2024 | 1 |
| Elddis Avante 860 connoisseur | 21 Aug 2024 | 21 Aug 2024 | 1 |
| Elddis Affinity 554 | 19 Aug 2024 | 19 Aug 2024 | 1 |
| Elddis Affinity 550 | 19 Aug 2024 | 19 Aug 2024 | 2 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 21 October 2024. This page summarises an official notice. Details can change – always follow the official notice.