ESR HaloLock Wireless Power Banks sold via Amazon
- Affected
- Lithium-ion battery power banks in various colours
- The problem
- The product presents a risk of fire as they may overheat during use.
- What to do
- We advise owners to stop using this product immediately and visit the ESR website for more details: https://uk.esrtech.com/pages/recall
Product information
| Type | Electrical appliances and equipment – Chargers |
|---|---|
| Brand | ESR |
| Models | 2G520, 2G505B, 2G512B |
| Affected Barcodes | 4894240179031, 4894240168479, 4894240168462, 4894240132579, 4894240179024, 4894240132586, 4894240132579, 4894240132586, 4894240168479, 4894240168462, 4894240201022, 4894240201015, 4894240201657, 4894240201039, 4894240132555, 4894240201039 |
| Sales period | Affected products were sold in the UK between October 2023 and August 2024. |
| Country of Origin | China |
| Product Description | Lithium-ion battery power banks in various colours |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of fire as the lithium-ion powered batteries can overheat during use. This can cause the power bank to enter into thermal runaway, causing a fire.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The product has been recalled from end users.
We advise owners to stop using this product immediately and visit the ESR website for more details: https://uk.esrtech.com/pages/recall
Additional information
PSD notification number: 2511-0217
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 26 November 2025. This page summarises an official notice. Details can change – always follow the official notice.