Eterna SEMEM3 Self-Test Emergency Bulkhead
- Affected
- A self-test, lithium-ion maintained LED emergency bulkhead.
- The problem
- The product presents a risk of entrapment as if the self-test setup sequence is disrupted, the fitting may fail to default to emergency operation.
- What to do
- If you have not been contacted by the Wholesaler or Eterna Lighting please contact Eterna directly at SEMEM3@Eterna-Lighting.co.uk or 01933-673144 open Mon-Fri 9am-5pm.
Product information
| Type | Electrical appliances and equipment – Self-Test Emergency Bulkhead |
|---|---|
| Brand | Eterna |
| Affected batches | December 2021 to October 2023 |
| Barcode | 5013845058957 |
| Country of Origin | United Kingdom |
| Product Description | A self-test, lithium-ion maintained LED emergency bulkhead. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a risk of entrapment if following a power cut, the power is restored but then cuts out again disrupting the self-test setup sequence before it is completed (this takes approx. 5 seconds).
The disruption of the self-test setup sequence may result in the fitting failing to default to emergency operation. This could mean that the product may not perform as expected when relied upon as guidance to safety.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
Modification programme.
From Mid-November 2023 Eterna will be providing new PCB control units which will need to be replaced by a qualified Electrician.
If you have not been contacted by the Wholesaler or Eterna Lighting please contact Eterna directly at SEMEM3@Eterna-Lighting.co.uk or 01933-673144 open Mon-Fri 9am-5pm.
Additional information
PSD case number: 2311-0098
Notified by: Local Authority Trading Standards.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 30 November 2023. This page summarises an official notice. Details can change – always follow the official notice.