EVER Sheen Cocoa Butter Beauty Soap
- Affected
- Brown card box containing a bar of orange soap in a clear plastic wrapper
- The problem
- The product presents a serious chemical risk as when tested, the soap was found to contain 2.96mg/kg mercury. Mercury is prohibited for use in cosmetic products.
- What to do
- Destruction of the product
Product information
| Type | Cosmetics – Beauty Soap |
|---|---|
| Product identifiers | Box marked Ever Sheen, Cocoa Butter, Beauty Soap, 200g, Siparco-CI, 01 B.P. 906 Abidjan 01 |
| Country of Origin | Ivory Coast |
| Product Description | Brown card box containing a bar of orange soap in a clear plastic wrapper |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious chemical risk as when tested, the cream was found to contain 2.96mg/kg mercury. Mercury is prohibited for use in cosmetic products. Mercury was also not listed as an ingredient. The product was also missing some required labelling and incorrect names were used on the ingredient list. For more information on how exposure to mercury can affect your health visit https://www.gov.uk/government/publications/mercury-properties-incident-management-and-toxicology/mercury-general-information
The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.
Corrective action
Destruction of the product.
Additional information
PSD case number: 2302-0010
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 16 February 2023. This page summarises an official notice. Details can change – always follow the official notice.