Safety warning Serious risk 14 August 2023

Ewilibe Wax Heater Pro-Wax 100 sold via Amazon

Yes – there is an official safety warning for this
Photo of Ewilibe Wax Heater Pro-Wax 100 sold via Amazon
Photo: official notice
Affected
Electronic device for heating wax for hair removal.
The problem
The product presents a serious risk of fire as it is insufficiently earthed.
What to do
The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – Wax Heater
Brand Ewilibe
Model Pro-Wax100
ASIN B09472JZGF
Barcode X001AVJ47L
Amazon Reference 413094, FBA15FNPN2MPU000006
Country of Origin China
Product Description Electronic device for heating wax for hair removal.
Product Report and Image Link to Product Image and PDF

Hazard

The product presents a serious risk of fire as the earthing arrangements are insufficient, with an incorrect fuse fitted to it for the supply cord’s cross-sectional area. The wiring could overheat and ignite. The product also required improvement to marking, labelling and documentation.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Corrective action

The import has been rejected at the border.

The listing has been removed by the online marketplace (Amazon).

Additional information

PSD case number: 2306-0072

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 14 August 2023. This page summarises an official notice. Details can change – always follow the official notice.

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