Ewilibe Wax Heater Pro-Wax 100 sold via Amazon

- Affected
- Electronic device for heating wax for hair removal.
- The problem
- The product presents a serious risk of fire as it is insufficiently earthed.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – Wax Heater |
|---|---|
| Brand | Ewilibe |
| Model | Pro-Wax100 |
| ASIN | B09472JZGF |
| Barcode | X001AVJ47L |
| Amazon Reference | 413094, FBA15FNPN2MPU000006 |
| Country of Origin | China |
| Product Description | Electronic device for heating wax for hair removal. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a serious risk of fire as the earthing arrangements are insufficient, with an incorrect fuse fitted to it for the supply cord’s cross-sectional area. The wiring could overheat and ignite. The product also required improvement to marking, labelling and documentation.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The import has been rejected at the border.
The listing has been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2306-0072
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 14 August 2023. This page summarises an official notice. Details can change – always follow the official notice.