Exqline Guitar Pedal Power Supply sold via Amazon
- Affected
- Power supply for a guitar pedal board
- The problem
- The product presents a high risk of fire as the pins on the device do not comply with BS1361-1.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – Guitar Pedal Power Supply |
|---|---|
| Amazon ASIN | X000R7XAAB |
| Other product identifiers | FBA15GQD8WL5U000003, SKU: EXQ-UK002 |
| Country of Origin | China |
| Product Description | Power supply for a guitar pedal board |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a high risk of fire as the pins on the device do not comply with BS1361-1. The lengths of the live, neutral and earth pins are too short and wide. If the pins wear down the socket could overheat, and the plug could ignite. The instructions are inadequate as they do not contain sufficient information to ensure the correct and safe use of the equipment.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The import has been rejected at the border.
The listing has been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2305-0125
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 22 June 2023. This page summarises an official notice. Details can change – always follow the official notice.