Faiza Beauty Cream (2511-0082a)
- Affected
- Skin lightening cream in a purple cardboard box with yellow writing.
- The problem
- The product presents a serious chemical risk as it contains an excess of mercury.
- What to do
- We recommend that owners stop using this product immediately and contact the distributor to request redress.
Product information
| Type | Cosmetics, personal care and grooming – Skin Lightening |
|---|---|
| Brand | Faiza |
| Country of Origin | Unknown |
| Product Description | Skin lightening cream in a purple cardboard box with yellow writing. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a serious chemical risk as it contains Mercury at a concentration of 19170mg/kg (1.9%). Mercury is prohibited for use in cosmetic products. Exposure to mercury may cause a wide range of adverse effects, including damage to internal organs, the circulatory system, and the nervous system.
Further information on the health effects of mercury exposure can be accessed on Gov.uk at the following link: https://www.gov.uk/government/publications/mercury-properties-incident- management-and-toxicology/mercury-general-information
The product does not meet the requirements of Regulation (EC) 1223/2009 (‘The Cosmetics Regulation’).
Corrective action
The product has been withdrawn from the market by Lajawab Foods Limited.
We recommend that owners stop using this product immediately and contact the distributor to request redress.
Additional information
PSD notification number: 2511-0082a
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 3 February 2026. This page summarises an official notice. Details can change – always follow the official notice.