Fantasy Wireless charging pad supplied with a Royal National Institute of Blind People (RNIB) branded accord player
- Affected
- A black and red circular wireless charging pad. The product is supplied with a RNIB branded accord player. The accord player is NOT affected by the safety issue and can still be charged with a wired connection using USB C port on the top of the device.
- The problem
- The Fantasy Wireless charging pad presents a risk of fire as it has been identified that it can overheat. The accord player is NOT affected by the safety issue.
- What to do
- Consumers in possession of the wireless charging pad are advised to stop using the product immediately and use a wired connection to charge their device. Affected consumers have been contacted by RNIB and will automatically receive a replacement device, as well as a stamped addressed envelope to return the affected charging pad.
Product information
| Type | Electrical appliances and equipment – Wireless charger |
|---|---|
| Brand | Fantasy |
| Barcode | 8436012831370 |
| SKU | DH472 |
| Batch number | 104444 |
| Country of Origin | China |
| Product Description | A black and red circular wireless charging pad. The product is supplied with a RNIB branded accord player. The accord player is NOT affected by the safety issue and can still be charged with a wired connection using USB C port on the top of the device. |
| Product Report and Image | Link to product image and PDF |
Hazard
The Fantasy Wireless charging pad presents a risk of fire as it has been identified that it can overheat. The accord player is NOT affected by the safety issue.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The wireless charging pad has been recalled from end users.
Consumers in possession of the wireless charging pad are advised to stop using the product immediately and use a wired connection to charge their device. Affected consumers have been contacted by RNIB and will automatically receive a replacement device, as well as a stamped addressed envelope to return the affected charging pad.
For further information or assistance in relation to this recall, please contact RNIB via telephone at 0303 1239999, or via email at helpline@rnib.org.uk.
Additional information
PSD number: 2406-0131
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 22 August 2024. This page summarises an official notice. Details can change – always follow the official notice.