Ferrero UK recalls frozen Nutella Croissant because it may contain pieces of metal
- Affected
- Nutella Croissant
- The problem
- This product may contain pieces of metal which makes the product unsafe to eat.
- What to do
- If you have bought the above product do not eat it. Instead, dispose the product or return it to the store from where it was bought for a full refund. For more information, please contact Ferrero UK on 0330 053 8943 or at consumers.uk@ferrero.com.
Products affected
Nutella Croissant
- Pack size: 4 per pack
- Batch code L126Z39 · Best before 06 May 2027
- Batch code L127Z39 · Best before 07 May 2027
Risk
This product may contain pieces of metal which makes the product unsafe to eat.
Action taken by the company
Ferrero UK is recalling the above product. Point of sale notices will be displayed in all retail stores that are selling this product. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.
What you should do
If you have bought the above product do not eat it. Instead, dispose the product or return it to the store from where it was bought for a full refund. For more information, please contact Ferrero UK on 0330 053 8943 or at consumers.uk@ferrero.com.
More information
Ferrero UK is recalling specific batches of their frozen Nutella Croissant because they may contain pieces of metal, making them unsafe to eat.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 25 June 2026. This page summarises an official notice. Details can change – always follow the official notice.