Flames Foods recalls various frozen products due to undeclared allergens
- Affected
- Flames Foods Lamb Samosa; Flames Foods Chicken Samosa; Flames Foods Vegetarian Potato kubba; Flames Foods Falafel; Flames Foods Lamb Shawarma; Box of Falafel
- The problem
- egg, milk, mustard, nuts (almond), sesame, soya, sulphites, and wheat (gluten),
- Allergen
- Almond, Egg, Gluten, Milk, Mustard, Nuts, Sesame, Soya, Sulphur dioxide and/or sulphites, Wheat – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
- What to do
- If you have bought the above products and have an allergy to mustard, nuts (almond), sesame, soya, and/or an allergy or intolerance to egg, and/or an allergy and/or intolerance to milk or milk constituents, and/or a sensitivity to sulphur dioxide and/or sulphites, and/or allergy and/or intolerance to wheat (gluten) do…
Products affected
Flames Foods Lamb Samosa
- Best before Up to and including 16 July 2020
Flames Foods Chicken Samosa
- Best before Up to and including 16 July 2020
Flames Foods Vegetarian Potato kubba
- Best before Up to and including 16 July 2020
Flames Foods Falafel
- Best before Up to and including 16 July 2020
Flames Foods Lamb Shawarma
- Best before Up to and including 16 July 2020
Box of Falafel
- Best before Up to and including 16 July 2020
Flames Foods Falafel Burger
- Best before Up to and including 16 July 2020
Flames Foods Cheese Samosa
- Best before Up to and including 16 July 2020
Flames Foods Vegetable Samosa Sambousek
- Best before Up to and including 16 July 2020
Flames Foods Lamb Spring Rolls
- Best before Up to and including 16 July 2020
Flames Foods Chicken Spring Rolls
- Best before Up to and including 16 July 2020
Flames Foods Vegetarian Spring Rolls
- Best before Up to and including 16 July 2020
Flames Foods Kubba Sarai
- Best before Up to and including 16 July 2020
Flames Foods Cheese Spring Rolls
- Best before Up to and including 16 July 2020
Flames Foods Chicken Shawarma
- Best before Up to and including 16 July 2020
Flames Foods Kubba Halab
- Best before Up to and including 16 July 2020
Flames Foods Kubba Tarabulsia
- Best before Up to and including 16 July 2020
Flames Foods Potato Kubba
- Best before Up to and including 16 July 2020
Flames Foods Kubba Mousul Lamb
- Best before Up to and including 16 July 2020
Flames Foods Kubba Mousal Chicken
- Best before Up to and including 16 July 2020
Flames Foods Kubba Hamouth
- Best before Up to and including 16 July 2020
Flames Foods Kubba Tepsi
- Best before Up to and including 16 July 2020
Flames Foods Lamb Kofta
- Best before Up to and including 16 July 2020
Flames Foods Vegetable Samosa
- Best before Up to and including 16 July 2020
Flames Foods Chicken Kofta
- Best before Up to and including 16 July 2020
Flames Foods Chicken Escalope
- Best before Up to and including 16 July 2020
Flames Foods Shish Tawouk
- Best before Up to and including 16 July 2020
Flames Foods Chicken Wings
- Best before Up to and including 16 July 2020
Flames Foods Vegetarian Kubba Tarabulsia
- Best before Up to and including 16 July 2020
Risk
egg, milk, mustard, nuts (almond), sesame, soya, sulphites, and wheat (gluten),
These products contain egg, milk, mustard, nuts (almond), sesame, soya, sulphites, and wheat (gluten), making them a possible health risk for anyone with allergy and/or intolerance to egg, and/or allergy and/or intolerance to milk or milk constituents, allergy to mustard, nuts (almond), sesame, soya, and/or a sensitivity to sulphur dioxide and/or sulphites, and/or allergy and/or intolerance to wheat (gluten).
Please see attached PDF for the allergens in each affected product.
Action taken by the company
Flames Foods is recalling the above products from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also been advised to issue a point-of-sale notice to its customers. These notices explain to customers why the products are being recalled and tell them what to do if they have bought the products.
What you should do
If you have bought the above products and have an allergy to mustard, nuts (almond), sesame, soya, and/or an allergy or intolerance to egg, and/or an allergy and/or intolerance to milk or milk constituents, and/or a sensitivity to sulphur dioxide and/or sulphites, and/or allergy and/or intolerance to wheat (gluten) do not eat them. Instead return them to the store from where it was bought for a full refund.
More information
Flames Foods is recalling various types of frozen products because they contain various allergens that are not mentioned on the label or have not been emphasised correctly. This means the products are a possible health risk for anyone with an allergy to mustard, nuts (almond), sesame, soya, and/or an allergy or intolerance to egg, wheat (gluten), milk or milk constituents, and/or a sensitivity to sulphur dioxide and/or sulphites.
Please see attached PDF for the allergens in each affected product.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 25 July 2019. This page summarises an official notice. Details can change – always follow the official notice.