Safety warning Serious risk 10 August 2023

Flat Iron Hair Straightener RD-216 sold via eBay

Yes – there is an official safety warning for this
Photo of Flat Iron Hair Straightener RD-216 sold via eBay
Photo: official notice
Affected
Black hair straighteners with a black plug. Packaged in a brown cardboard box.
The problem
The product presents a serious risk of electric shock as the shape of the plug can allow access to live parts.
What to do
The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – Hair Straightener
Model RD-216
eBay Item Number 144552209418
Country of Origin China
Product Description Black hair straighteners with a black plug. Packaged in a brown cardboard box.
Product Report and Image Link to Product Image and PDF

Hazard

The product presents a serious risk of electric shock as the plug supplied with the product is noncompliant and can allow access to live parts. Also, during testing it was identified that the basic insulation of the wires is in contact with accessible metal parts. If the basic insulation was to wear over time and the wire touches an external metal part, the user could touch this part and receive an electric shock. Some of the required documentation and markings were not present.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Corrective action

OPSS are requiring the withdrawal of the product from the market.

The listing has been removed by the online marketplace (eBay).

Additional information

PSD case number: 2303-0098

Notified by: Office for Product Safety and Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 10 August 2023. This page summarises an official notice. Details can change – always follow the official notice.

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