Recall Medium risk 4 May 2023

Food Dehydrator SMX-01

Yes – this has been recalled
Photo of Food Dehydrator SMX-01
Photo: official notice
Affected
Food Dehydrator with changeable temperature gauge, as well as an attached power plug
The problem
The product presents a risk of burns as the plug fitted to this sample did not comply with BS1363. The fuse had not been supplied with any granular filler. The filler is required to ensure the safe operation of the fuse under fault conditions.
What to do
The product has been recalled from end users.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – Food dehydrator
Product identifiers: Numbers on carton EZ1160996A1, M010000000002326828, Ds016562293098901580, RVG536-220703-001-2033
Country of Origin China
Product Description Food Dehydrator with changeable temperature gauge, as well as an attached power plug
Product Report and Image Link to product image and PDF

Hazard

The product presents a risk of burns as the plug fitted to this sample did not comply with BS1363. The fuse had not been supplied with any granular filler. The filler is required to ensure the safe operation of the fuse under fault conditions. Should a fault occur, the plug can explode from the wall and if the user is near the product or is using the product, they may receive burns.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016

Corrective action

Recall of the product from end user by Super Smart Services.

Additional information

PSD case number: 2211-0006

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 4 May 2023. This page summarises an official notice. Details can change – always follow the official notice.

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