Four-gear Tourmaline Ionic Flat Iron Ceramic Hair Straightener sold via Wish
- Affected
- Black ceramic plated hair straightener with a two-pin plug.
- The problem
- The product presents a high risk of electric shock as it fails to provide adequate protection against access to live parts.
- What to do
- We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Product information
| Type | Electrical appliances and equipment – Hair Straightener |
|---|---|
| Wish ID | 8b88aeaa22b0409f844604e375f6ec2d |
| Other identifier | PS3217 |
| Product Description | Black ceramic plated hair straightener with a two-pin plug. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a high risk of electric shock as it fails to provide adequate protection against access to live parts. It should only be possible to touch parts separated from live parts by double or reinforced insulation. However, when tested, one of the test probes touched wires protected by basic insulation only. The product was provided with a loose adapter and some of the required documentation and markings was not present.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
The listing has been removed by the online marketplace (Wish).
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Additional information
PSD case number: 2207-0182
Notified by: Office for Product Safety and Standards.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 20 June 2023. This page summarises an official notice. Details can change – always follow the official notice.