FOXSUR 7-Stage Smart Battery Charger sold via eBay

- Affected
- Black and yellow smart battery charger
- The problem
- The product presents a serious risk of electric shock as it failed the electric strength test.
- What to do
- The listings have been taken down. If you bought one, stop using it and contact the seller for a refund.
Product information
| Type | Electrical appliances and equipment – Smart battery charger |
|---|---|
| Model | FBC122410E |
| Barcode | 921097182649 |
| Country of Origin | China |
| Product description | Black and yellow smart battery charger |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a serious risk of electric shock as it failed the electric strength test. The insulation broke down when the 3000 V test voltage was applied between the input and output circuits. If the insulation breaks down during normal use, the user may touch a metal part of the casing while the item is switched on and receive an electric shock. Some of the required documentation and markings were not present.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
Destruction of the product.
The listing has been removed by the online marketplace (eBay).
Additional information
PSD case number: 2307-0208
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 28 December 2023. This page summarises an official notice. Details can change – always follow the official notice.