Allergy alert 6 June 2020

Fry’s Family Foods recalls Fry’s Mushroom Country Style Pie because of undeclared milk

Yes – this has been recalled
Affected
Fry’s Mushroom Country Style Pie
The problem
Milk
Allergen
Milk – not shown correctly on the label. Only a risk if you're allergic or intolerant to it.
What to do
If you have bought the above product and have an allergy or intolerance to milk or milk constituents, or avoid the consumption of meat, do not eat it. Instead return it to the store from where it was bought for a full refund when next visiting for groceries and other…
Source: Food Standards Agency Official notice ↗

Products affected

Fry’s Mushroom Country Style Pie

  • Pack size: 266g
  • Use by 12 June 2020

Risk

Milk
This product contains milk making it a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.

Action taken by the company

Fry’s Family Foods is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.

What you should do

If you have bought the above product and have an allergy or intolerance to milk or milk constituents, or avoid the consumption of meat, do not eat it. Instead return it to the store from where it was bought for a full refund when next visiting for groceries and other essentials. Alternatively contact Fry’s Family Foods UK on 01280 701608 or by email to enquiries@frysfamilyfoods.co.uk

More information

Fry’s Family Foods is recalling Fry’s Mushroom Country Style Pie because it contains milk which is not mentioned on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents.

Due to a packaging error, some boxes contain chicken and ham pie, which is also not suitable for people avoiding the consumption of meat. The affected product has only been sold in Sainsbury’s stores.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 6 June 2020. This page summarises an official notice. Details can change – always follow the official notice.

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