Ftewum replacement AC laptop adapter sold via AliExpress
- Affected
- A black replacement charger packaged in a brown cardboard box.
- The problem
- The product presents a high risk of electric shock as due to inadequate electric strength and creepage distances.
- What to do
- We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
Product information
| Type | Electrical appliances and equipment – Replacement charger |
|---|---|
| Brand | Ftewum |
| Model number | AOD257-N57C |
| AliExpress ID | 32862921368 |
| Country of Origin | China |
| Product Description | A black replacement charger packaged in a brown cardboard box. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
The product presents a high risk of electric shock as due to inadequate electric strength and creepage distances. When tested, the creepage distance on the UK plug adaptor was measured as 1.10mm, below the required minimum of 2.5mm. Also, when electric strength tests were performed and a test voltage of 2500 V was applied to the PCB, a breakdown occurred. Some of the required documentation and markings were missing and the CE symbol was not the correct size.
The product does not comply with the Electrical Equipment (Safety) Regulations 2016.
Corrective action
We recommend owners stop using this product immediately. Contact the distributor you purchased from to request redress.
The listing has been removed by the online marketplace (AliExpress).
Additional information
PSD case number: 2207-0119
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 9 June 2023. This page summarises an official notice. Details can change – always follow the official notice.